Request Demo

Legal notice, T&C, Privacy, cookies & DPA

For informational purposes only, the clauses that are legally binding are those written in Spanish here.

Last updated: March 12, 2026

1.1. Identification of the website owner

In compliance with the duty to provide information established in Article 10 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), we inform you that this website is owned by:

1.2. Purpose

The purpose of this website is to provide information about caupos software, a CRM platform for hospitality, experiences, vehicle rental, and events businesses, and to allow requests for commercial information, demos, and service contracting.

1.3. Terms of use

Accessing and browsing this website grants the condition of user and implies full acceptance of the conditions described in this Legal Notice.

The user agrees to:

caupos reserves the right to modify website content at any time.

1.4. Intellectual and industrial property

All website content, including:

is the property of caupos or its licensors and is protected by intellectual and industrial property laws.

Reproduction, distribution, or modification is prohibited without express authorization.

1.5. Liability

caupos is not responsible for:

Use of the website is under the sole responsibility of the user.

This website may contain links to external pages. caupos is not responsible for the content or privacy policies of those sites.

1.7. Applicable law

These conditions are governed by Spanish law.

In the event of conflict, the parties submit to the courts of the user's domicile when the user is a consumer, or to those of Marbella otherwise.

Back

2. Terms and conditions of service (SaaS)

2.1. Purpose of the service

caupos provides a CRM platform in Software as a Service (SaaS) mode for managing customers, campaigns, bookings, and communications for hospitality and related activity businesses.

2.2. Registration and account

To use the service, it is necessary to:

The user is responsible for all activities carried out with their account.

2.3. Plans and payments

caupos offers different subscription plans.

Prices published on the website may include:

Payments will be made through the methods enabled on the platform.

caupos may modify prices by notifying customers in advance.

2.4. Permitted use

The customer agrees not to use the platform for:

2.5. Service availability

caupos will make reasonable efforts to ensure service availability.

However, interruptions may occur due to:

2.6. Software ownership

caupos software is the exclusive property of the owning company.

The customer acquires a non-exclusive, non-transferable license to use the software for the duration of the subscription.

2.7. Cancellation

The customer may cancel their subscription at any time.

Cancellation will take effect at the end of the current billing period.

2.8. Limitation of liability

caupos shall not be liable for:

2.9. Modification of terms

caupos may modify these terms by notifying users.

Back

3. Privacy policy

3.1. Data controller

Controller: Señor Muñoz SL

3.2. Personal data collected

We may collect the following data:

3.3. Purpose of processing

Data is used to:

Processing is based on:

3.5. Data retention

Data will be retained:

3.6. User rights

The user may exercise:

By sending a request to: trabajoen/@/caupos.com

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

3.7. Security

caupos adopts technical and organizational measures to guarantee data security.

3.8. International transfers

If providers outside the European Economic Area are used, appropriate legal safeguards will be applied in accordance with the GDPR.

Back

4.1. What cookies are

Cookies are small files stored on the user's device when visiting a website.

They help improve the browsing experience and analyze site usage.

4.2. Types of cookies used

Technical cookies

Necessary for website operation.

Analytics cookies

Used to analyze user behavior.

Marketing cookies

Used to display relevant content or measure campaigns.

The user can accept, reject, or configure cookies from the consent banner.

Cookies can also be deleted from browser settings.

4.4. Third-party cookies

This site may use third-party services such as:

4.5. Policy changes

caupos may modify this policy at any time.

Back

5. Data Processing Agreement (DPA)

This document governs the processing of personal data when customers use caupos.

5.1. Roles

5.2. Purpose

caupos will process data solely to provide the contracted service.

5.3. Security measures

caupos will apply appropriate technical and organizational measures to protect data.

5.4. Sub-processors

caupos may use technology providers to deliver the service.

5.5. Data deletion

At the end of the contract, data may be deleted or returned to the customer.

Back