Success stories

Three representative cases of how we help booking businesses improve repeat business, occupancy, and operational time. The figures shown reflect real scenarios and goals achieved in the demos.

Case 1: Grupo Marea (restaurants)

Client type: named brand

An urban restaurant group needed to reduce no-shows without lowering booking conversion. We implemented segmented reminder flows, recovery rules, and post-visit follow-up.

  • -23% no-shows in 8 weeks.
  • +17% repeat visits from weekend customers.
  • -31% manual time spent on repetitive campaigns.

We will send you the full PDF summary by email.

Case 2: Mediterranean hotel chain (name withheld)

Client type: anonymized reference

The chain wanted to improve useful occupancy in shoulder season and increase add-on sales. We activated stay-based segments, pre-arrival triggers, and dynamic upsell offers by profile.

  • +12% useful occupancy in low-demand months.
  • +19% revenue from upgrades and extras.
  • +14% of customers returning within 90 days.

Includes methodology, timeline, and key learnings.

Case 3: RouteX (events and experiences)

Client type: named brand

The team wanted to move from fragmented communication to a clear flow before and after each event. We designed a pre-event, real-time assistance, and post-event follow-up strategy with second-purchase offers.

  • +21% conversion on second purchase.
  • +28% open rate in post-event messages.
  • -37% operational time in follow-up tasks.

You will receive the full case with metrics and applied plan.